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12 articlesWhat can I make with OpenSEP?
Separate vocals and instrumentals, pull dialogue away from music and effects, or turn spoken audio into a transcript. Start with a file you have the right to process, then choose the output you need.
Explore your workspaceCan I try it for free?
Yes. The Free plan supports files up to 5 minutes and 128 MiB. Free jobs use the lowest queue priority and are paced so everyone can get a turn. You do not need a payment card.
Create a free accountWhat happens to my uploaded audio?
Your audio is used for the task you request, and OpenSEP does not use your content to train models. Uploads are deleted after 1 day. Results stay available for 3 days. Download the results you want to keep before they expire.
Read the Privacy PolicyWhy is my file too large or too long?
Your plan has two separate per-file limits: upload size and audio duration. Compress or re-encode a file that is too large; trim one that is too long. A higher plan gives you more room for both.
Compare file limitsCan I recover a result that has expired?
Expired audio is deleted and cannot be recovered. If you still have the original, you can upload it again and start a new job. Keep a local copy of results you want to use later.
See your recent workWhy is my job waiting in a queue?
Processing capacity is shared. Pro jobs have the highest queue priority, followed by Standard, then Free. A paid plan changes priority, but it does not promise an exact completion time. Your job page shows its current state.
View your jobsWill every separation sound perfect?
Separation is an automated process. The source recording, overlapping sounds, and mix can affect the result. Listen to each output before using it in your final project. A clean source often gives you a better starting point.
Start a separationIs there anything to buy besides the plan?
No. OpenSEP sells monthly subscriptions defined by per-file length, upload size, and queue priority. There is nothing else to buy, spend, or carry over.
See the plansHow do I cancel or change my plan?
Open Billing & plan in the sidebar. Upgrades apply immediately; downgrades apply when the current period ends. Cancellation stops the next renewal, while your current plan remains active through the paid period.
Go to Plan & billingCan I ask for a refund?
Yes. The published Refund Policy sets out when a full refund applies and how to request one. The policy includes additional conditions and protections for statutory rights.
Read the full Refund PolicyWho owns my audio and results?
You do. You keep all rights in the audio you upload and the results created from it. You must have the right to upload and process the content you submit.
Read the Terms of ServiceHow do I delete my account?
Open your account from your name at the foot of the sidebar. Running work and an active paid subscription must be resolved before deletion. A confirmation email is sent before the account is removed. Necessary legal and billing records are retained as described in the Privacy Policy.
Open account settingsStill need a hand?
Send a little context and your request ID, if you have one.
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